We have tried to streamline the order processing system to ensure that it is simple but accurate:
To proceed with an order we will need the following:
If we can assist further with regard to any stages of the ordering process please let us know.
We deliver products Australia wide and Internationally using DHL express. Shipping costs are influenced by the size and weight of the product. Shipping costs are calculated and added to your invoice, Prior to final order confirmation.
Orders are dispatched directly from our factory to your door.
We are committed to providing exceptional customer service and quality products. We endeavour to make sure that all products listed on our website are available. Rush service delivery timeframes are listed on each product. In the event that an ordered item is not available or we are unable to fulfil your order we will notify you within 2 business days to arrange an agreeable alternative item, a backorder or a full refund.
Please choose your promotional items carefully. We do not normally give refunds if you simply change your mind or make a wrong decision during the order process.
We will gladly remake goods that have been manufactured incorrectly, or products that do not function according to product description.